Keener Management was founded in 1984 with a single
federal townhouse on N Street and the conviction that residential
property deserved the attention of architecture. The firm has grown,
but the office is still at 1718 N Street, and the conviction has not
changed.
We manage more than 2,100 apartments across eighteen
historic buildings in eight of Washington's
most considered neighborhoods — buildings developed by Keener-Squire Properties
and held by the same family ownership since the firm's first year.
We don't flip portfolios. We don't sell to the highest bidder. We
keep the buildings, and we keep the people.
We do not sell homes. We keep them — which, in our experience,
produces a different relationship with both the building and the
people inside it. An apartment we manage on behalf of its owner is
not a transaction to be closed. It is a property with a history, a
set of rooms that behave in particular ways at particular times of
day, and a sequence of residents whose tenure we are asked to keep
steady.
Our 80-person team spans four property managers,
in-house preservation consultants, leasing and resident-relations
staff, and the desk attendants who remember a resident's name on day
one. The person you call is the person who can fix it — and the
records go back to 1984.
Principles
We preserve what the building is. When we take a
pre-war plaster ceiling into our care, we do not replace it with
drywall; we repair the plaster. When we find original millwork, we
refinish rather than strip. When a kitchen needs modernization, we
modernize around the existing proportions rather than cutting into
them.
We keep our word. The firm's first year was built
on handshakes with the owners who trusted us with their first
buildings; we have tried to earn that same trust every year since.
A lease, in our reading, is a long agreement about how to live in
a particular set of rooms — not a contract to be enforced.
We keep the office. The office is a physical place,
at 1718 N Street, and we receive residents, owners, and the curious
there by appointment, Monday through Saturday, 9 to 6.